Adam Wilson | Mediator Ombudsman | Business Conflict Commercial Mediation | Telephone Telephonic Email Teleconference Long Distance Business Conflict Solutions | Arbitration Arbitrator ADR Neutral | ADR Wiki | Mediation Wiki Ombuds Wiki

Adam Wilson is a mediator and ombudsman for commercial, business, and organizational disputes in New England and the Northeast. Based in Portland, Maine, he has mediated over 175 disputes involving businesses since 2009.

He spent a decade at leading law firms in Washington, D.C. and San Francisco, where he prepared litigation for mediation, arbitration, and trial (antitrust, intellectual property, environmental, and commercial litigation).

During a federal appellate clerkship, he advised a federal judge in all areas of appellate litigation (including employment / workplace, business torts, contracts, civil rights / constitutional law, and securities appeals).

♦ Why Mediation?

♦ Why an Ombudsman?

♦ Types of Disputes / Practice Focus

♦ Experience / Qualifications

♦ Approach

♦ Fees / Questions / How to Star t

♦ Virtual / Remote ADR using Phone / Email / Video

Phone: (207) 699-9957 / Email: [email protected] / 173 Island Ave, Portland ME 04108

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The following is a brief overview of the information available on the other pages of this website.

Adam Wilson is an attorney / lawyer providing mediation and ombuds services for business conflict / claims and the resolution of business, organizational, and workplace conflict / disputes / litigation. He works in the greater Portland Maine area (in person), and nationwide via long-distance, virtual, remote, telephone, teleconference, email, or videoconference (Skype / Webex) mediation and ADR.

Mediation and ombuds services have multiple benefits. Among them, in the litigation context, are allowing parties to reach structured settlements on their own terms.

The benefits of mediation / ombuds programs for business / workplace conflict, including the benefits available via telephone, teleconference, conference calling, and email, are discussed in the ADR Wiki page hosted by this website. In addition to hosting a growing Wiki, this website also answers the questions of (1) “What is Mediation?” and (2) “What is an Ombudsman?” by providing definitions of mediation and definitions of ombudsmen.

Mr. Wilson has a law degree from Stanford University and an undergraduate degree from the University of Pennsylvania. He is a licensed attorney / lawyer in California, Washington, D.C., and Maine. He has taken over 150 hours of classes and training in mediation; please see his Experience and qualifications page. He has mediated over 175 business-related disputes since 2009, many resulting in formal structured settlements, and many involving conference calling.

This website’s Resources page lists books and links that help parties and their attorneys / lawyers further evaluate, define, and compare (1) mediation and ombuds services with (2) binding arbitration, (3) negotiation without the help of a neutral, and (4) litigation as the means of resolving business / workplace / organizational conflict.

Some of the resources on that page include links to the American Arbitration Association (a nationwide business arbitration and mediation association), JAMS (another nationwide business arbitration and mediation group) and FINRA (securities and NASD-related arbitration and mediation). Other links on the resources page include general ombuds related information from The Ombuds Blog (specifically, general information about organizational and corporate ombuds programs) as well as the International Ombudsman Association.

Experienced parties and their attorneys know that many business-related disputes will involve insurance issues, specifically disputes related to insurance claims and insurance coverage. Often, it is not possible to obtain the physical presence of the decision-maker from the insurance company for purposes of mediation. In such cases, the decision-maker from the insurance company can appear telephonically if that is agreeable to the parties and their lawyers.

The above third-party insurance scenario is just one where businesses / individuals in the commercial / organization context may find benefits from resolving their dispute or litigation using telephonic / electronic / virtual means (telephone, teleconferencing, email) rather than traveling for an in-person mediation. This link from the American Bar Association provides background Telephonic Dispute Resolution Information.

Additional pages of this website describe Mr. Wilson’s approach, his choice of hourly or flat-rate fees, which are negotiable.

Parties and their counsel are encouraged to shop around, explore their ADR options, and compare the relative pros and cons of litigation as a means of resolving disputes. For example, many of the above links and the complete list of internet links that appear on the Resources page on this website were gathered using search terms such as “What is mediation,” “What is an ombudsman,” “Define Mediation,” “Definition of Mediation,” “www Mediation,” “www.mediation,” Business Conflict Solutions, Commercial / Organizational Mediation, Ombudsman, Ombudsperson, Ombuds, Telephonic, Teleconference, Structured Settlements, Long-Distance, Data Recovery, and ADR. Please note that these are external links and resources; this site is not responsible for the content or accuracy of these links.

A mediator / ombudsman can efficiently resolve a conflict before an attorney / lawyer is needed to file a lawsuit. Or, a mediator can help attorneys / lawyers craft sophisticated structured settlements for a lawsuit the parties wish to settle. The mediation process can be done in person, or by conference calling / email. And, because an ombuds program can identify conflicts early, they add value to training and compliance programs such as EEOC compliance, and compliance with securities, tax, and accounting rules, regulations, and policies.

This allows organizations, businesses, and employees, and managers to focus on their core functions, be it: in human resources, sales (the sales force), marketing, customer service, outsourcing, finance, small business development, productivity, compliance / accounting / tax, operations, employee training, information technology, data backup and recovery, venture capital planning, human resource management, entrepreneurship, HR management, general management, intellectual property, IP, small business strategies, growing or scaling the business, enterprise solutions, business solutions, procurement, or obtaining business insurance.

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(207) 699-9957 / [email protected] / Based in Portland Maine